How to Deepen the Connection with Your Customers Through Social Listening
How Frog’s Leap Winery stays true to their brand by listening on social media to determine what content to post and how to deepen the connection to their customer.
How Frog’s Leap Winery stays true to their brand by listening on social media to determine what content to post and how to deepen the connection to their customer.
Recorded in the Buzzsprout booth at Podcast Movement, Matt Miller and Scott Beebe discuss the benefits of podcasting and the steps to starting a company podcast.
Walmart’s Senior Director of Digital Communications, Chad Mitchell explains how their new blog – Walmart Today – was launched and how it’s focused on telling stories about the things that matter to their customer.
NASA’s Social Media Manager, John Yembrick, reveals how NASA communicates and engages with the public in real time through their 500 social media accounts.
Your buyers are more likely to respond to online engagement with your employees as compared to online engagement with your “company logo.” This episode with Eric Nystrom from EveryoneSocial hones in on how to develop and roll out an employee advocacy program.
LinkedIn Marketing Solutions’ Global Content Leader, Jason Miller, discusses how brands can leverage LinkedIn for content marketing.
Dan Evans, Social Marketing Director for the United States Marine Corp, discusses their simplistic social media strategy for talent acquisition. Dan also talks about the mobile training program he is innovating for over 1,000 USMC recruiters.
Rick Short, Director of Marketing Communications at Indium Corporation, took a daring jump into blogging at the beginning of the Internet age and gained traction in technical blogging. Rick tells us how blogging can help to position your company as an expert in your field, as well as attract highly qualified prospects.
Discover Card’s Head of Digital Customer Experience and Social Media, Dan Gingiss, and I explored the topic of customer experience as a major piece of marketing. Dan tells us how Discover is differentiating itself from other credit card companies with a strong social media presence and emphasis on great customer service.
Episode 63 with Safeway’s Senior Social Media Marketing Manager, Paul Albright, focuses on the common obstacle of persuading the higher-ups to see the value of social media in business. Paul reveals the three approaches he used, and the one that worked for him at Safeway.
On Episode 61 Alan Belniak, the Principal Social Media Manager at The MathWorks explains how he is winning over the skeptics and encouraging employees to embrace social for business outcomes.
Amy Heiss is the Global Program Manager for Social Media Training and Activation at Dell. Amy provides continuing education on the latest trends in social for the entire Dell team, and helps team members understand how they can create tangible business value when using social.
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