In today’s fast-paced and ever-changing world, it can be challenging to navigate B2B sales successfully. With remote work becoming the norm and customers becoming more tech-savvy, sales teams must adapt to stay ahead of the game. Fortunately, in the latest episode of the Modern Selling Podcast, my guest, B2B sales expert Kate Kesby and I share our insights into how to succeed in uncertain times.
Kate is the Founder & CEO of Wyda Game, an innovative software company helping professionals to build their business savvy through immersive simulations. She is a recognized expert in the Challenger Sales methodology having been an Authorised Challenger Advisor for the last 10 years, and an Executive Coach driving high performance in organizations around the world from her office in Sydney Australia.Are you looking to build authentic connections w #customers? Tune in to the latest ep of @GoModernSelling #Podcast 🎧 w @M_3jr & #B2B #sales expert @KateKesby to stay ahead of the curve in uncertain times! Click To Tweet
Building Authentic Connections with Customers
One of the most crucial aspects of B2B sales is building authentic connections with customers. As Kate points out, in today’s world, it’s more important than ever to connect with customers on a human level. Sales teams must work hard to develop relationships and trust with their customers, even in remote settings. By doing so, they can differentiate themselves from the competition and stand out in the minds of their clients.
Empathy is the Secret Sauce to Sales Success
Another key factor in successful B2B sales is empathy. According to Kesby, empathy is the secret sauce to sales success. By putting yourself in your customer’s shoes and understanding their unique challenges and pain points, you can build trust and rapport with them. When you take the time to understand your customers’ needs, you can tailor your solutions to meet those needs effectively.
Watch the Video version for this Podcast Episode here 👇🚀 Want to streamline your #sales process and close deals faster? Check out the latest technologies discussed by @KateKesby & host @M_3jr in this @GoModernSelling Podcast episode! Click To Tweet
The Latest Technologies to Streamline Your Sales Process
In addition to building authentic connections and practicing empathy, the latest technologies can help streamline your sales process and close deals faster than ever before. In this Modern Selling Podcast episode, Kesby discusses the latest technologies that can help sales teams succeed. From AI-powered sales tools to video conferencing platforms, these technologies can help sales teams work smarter and more efficiently. Make sure you download the full conversation for more in depth insights.
Finally, in uncertain times, it’s crucial to re-educate sellers. Sales teams must stay up-to-date with the latest trends and best practices in the industry. By continually educating themselves and adapting to changing customer needs, sales teams can stay ahead of the curve and succeed in even the most challenging of times.#Empathy is the secret sauce to #sales success 🌟 Check out more insights on navigating #B2Bsales in uncertain times on @GoModernSelling #Podcast w @M_3jr & @KateKesby Click To Tweet
In conclusion, navigating B2B sales in uncertain times requires a combination of building authentic connections with customers, practicing empathy, utilizing the latest technologies, and continually re-educating sellers. With the insights shared by my guest, Kate Kesby in this podcast episode, sales teams can gain the knowledge and skills they need to succeed in today’s ever-changing business environment.
This episode of the Modern Selling Podcast is brought to you by Korn Ferry. Korn Ferry transforms sales teams using their world-class Miller Heiman, methodology, employee assessments, benchmarking and talent advisor capabilities to increase win rates and quota attainment. Korn Ferry offers Korn Ferry Sell, a sales effectiveness app available in App Exchange and app source that helps your sales team develop and replicate powerful sales strategies that help sellers win more deals and crush their quotas. Learn more at kornferry.com/saleseffectiveness.