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Podcast Sales Leadership The Modern Selling Podcast

Sales Is About Relationships. Have You Forgotten? With Dale Dupree, Episode #134

When salespeople forget that sales is about relationships, all kinds of bizarre things happen. Join Dale Dupree, guest on this episode.

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Marketing Podcast Sales The Modern Selling Podcast

Creating A Profitable Fanocracy For Your Brand, with David Meerman Scott, Episode #130

David Meerman Scott’s latest book, “Fanocracy,” co-authored with his daughter Reiko Scott, is a dissection of how true fans of any group or organization develop their “fandom” and how we as business and sales leaders can organize our strategies around encouraging fans, which in turn can drive long term profits. Join us for this episode of the #ModernSelling podcast as we dive into this fascinating topic!

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Modern Marketing Engine Podcast Sales Leadership

Why Customer Success Belongs in Marketing

Customer success clearly belongs in the Marketing department. Jeanne Hopkins from Lola.com explains why! Listen or read the show notes.

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Modern Marketing Engine Podcast Sales Leadership

Voice of the Customer Insights Only Your Customer Advisory Board Can Deliver

If you want to dial in your marketing efforts to the Voice Of The Customer (VOC) you should consider forming a Customer Advisory Board. Kelly Bousman explains how.

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Digital Selling Modern Marketing Engine Podcast

How To Harness Customer Conversations In Real-Time To Drive Results

How B2B sales and marketing teams can harness the power of real-time customer conversations through conversation intelligence.

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Modern Marketing Engine Podcast

How Fundbox Uses AI and Humans to Deliver a Great Customer Experience

A great customer experience is at the heart of customer loyalty and support – and we all want OUR customers to have that “Wow!” experience. As technology improves there are more and more ways to deliver experiences customers remember and tell others about. Bernie’s guest on this episode of Social Business Engine is Basile Senesi, head of sales and support at Fundbox.

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Digital Selling Modern Marketing Engine Podcast

The Evolution of Sales in Modern Business

On this episode, I’m joined by Jon Ferrara, CEO of Nimble.. We discussed the evolution of business from the industrial age of mass production and mass media promotion, back to relationship building as it was in the neighborhood village where everyone knew your name and interests. The modern business views sales as a service.