Ivonne is our Head of Customer Experience Operations. She manages and improves all aspects of Vengreso’s work-flow implementation processes and Vengreso’s On Demand Learning Management System. By doing so, she ensures our Customer Success Managers are equipped to help our clients succeed. Her 20+ years’ experience within corporate and entrepreneurial organizations has rewarded her with valuable skills in operations management, client services management, marketing, and sales. This has provided Ivonne a unique perspective. Her desire is to ensure each client’s experience is consistent, seamless, and exceptional.